Fan Club

Our fan club

See what some of our fans are saying

Our fan club

What some of our fans
are saying
I have been working with Fiona /Progressive for the past five years.

Their understanding of the Travel environment and what is required of the skills base and knowledge is unparalleled. Therefore they are uniquely positioned to help provide solutions via E learning to help build capability and confidence via their offering. The online tools and training are interactive and fun as well as ensuring the end user is put at the heart of the training requirement to further enhance their knowledge base, whilst equipping them with practical tools to do the job and do it well to a high standard.
The seismic shift towards all things digital in our new COVID world has meant many of us are as comfortable learning behind our screens as we are sitting in a conference room – perhaps more.

The launch of Progressive Travel Training delivers what travel consultants need in this uncertain environment to position themselves as the true experts they are.

Progressive Travel Training is designed and driven by Fiona Morrison-Arnthal, whose 30 years of international travel and hospitality industry knowledge – over a decade of these in South Africa – ensures your learning experience is relevant and exciting.

Fiona co-founded Big Ambitions with me in 2014 aimed at helping prominent international travel businesses recruit and train travel people. This passion for levelling her travel and tourism colleagues up now transcends to this dynamic new platform tailor-made for travel professionals.

For South African travel consultants wanting to take their expertise up a notch, Progressive Travel Training is the very nudge you need to invest in your knowledge and growth. What are you waiting for? It’s time to level up the Progressive way.
Natalia Rosa
Director/Owner, Big Ambitions Travel PR and Communications Business
South Africa
I have worked with Fiona and the Progressive Travel team on many projects, providing a variety of copywriting services. I’m delighted to contribute to their exciting new E training programme.

Fiona is an excellent and driven manager, trainer and travel specialist and has brought together experts to provide this worthwhile training to travel professionals in all areas. These online lessons are engaging, fun, easy to follow, and intuitively interactive. I think they’re a brilliant resource for any travel business. I got involved as a co-author – compiling the blog-writing course – because I have 100% faith in Fiona and the team to provide a valuable and professional teaching product. I’ve been a professional copywriter for over 20 years, working across business and also in journalism for national publications, and my specialism is travel. Learning is a journey that shouldn’t ever end – whether you want to improve your sales technique, copywriting skills or management style. The Progressive Training courses definitely tick all the boxes for adding to the success of your travel career or business.
Sophie Pither
Freelance travel writer, Scotland
As an Australian travel professional with over a decade of senior leadership experience, I have never come across e-learning that is created by travel industry experts and designed for the travel industry that is available globally. Progressive Travel Training’s courses are very affordable and are perfectly designed to meet the needs of leisure and business travel consultants. They cover the subjects that we would all want and need in order to succeed and develop in our travel careers.
Colleen Sutcliffe
Global Operations Manager, Australia
I’ve worked with Fiona and the Progressive team for the past 4 years on both the recruitment and candidate side. Their level of industry knowledge across all travel sectors is exceptional as well as their ability to understand role requirements and team culture fit. They consistently merry up the right candidates at a practical, technical and soft skill level to create win-win scenarios.

Their new e-learning offering showcases this unique position and knowledge base. In these unprecedented times we can all benefit from adding to our toolkit by upskilling on the technical side, expanding our sector knowledge but also enhancing our day to day job performance or job opportunities by building up our soft skills. This Progressive Training platform effectively accomplishes this through relevant content, tips and interactive modules that keep the user engaged and equally important - excited to learn more!
Veronica O'Brien
Head of Marketing, Canada
Having worked through the how to sell travel and achieve sales success lessons I can highly recommend the course to anybody looking to both refresh or learn new skills that will enhance business life and performance- the course layout was very user friendly and interactive and challenged you to look at what you do now and what you could be doing in the future - all the time focusing on your future business success - really great.
Tom Parsley
Personal Travel Consultant, Hays Travel
United Kingdom
Their knowledge and understanding of the travel industry is outstanding, and when I was made aware that they were looking to move into providing online training I knew they would create something exceptional. However, I have been blown aware by the e-learning platform they have developed, and it is a must have solution for businesses that want to development their teams, or for individuals looking to retrain into the diverse areas of travel management. The platform is easy to use but has comprehensive content, providing the user with a well-rounded and in depth training experience that will enable them to gain knowledge and learn new skills. I highly recommend Progressive Training for anyone looking to get into the travel industry, change roles within the industry or to learn new skills
Wayne Durkin
Corporate Travel Account Director
United Kingdom
Fi delivers a comprehensive & dynamic e-learning sales process that focuses on understanding the client's needs, engaging & hooking the client, overcoming any objections & asking for the booking. Professionally - I will forever be indebted to Fi. Her comprehensive & dynamic sales training was a ''game-changer'' for my travel sales career & MOST of the success that I enjoy today as a top consultant, can be credited to her sales training.
Knowing Fiona and her training methods and having been trained by her personally, I believe these e-leanring courses to be highly valuable, insightful, inspirational and motivational. Fiona is exceptionally good at what she does and is extremely knowledgeable. What she teaches works. I can vouch for that personally. I owe a lot of my success to what learnt from her.
Ashley Gerrard
Conde Naste Traveler - Africa Travel Specialist
South Africa
The course is fantastic and it is exactly what the industry needs at the moment! It is simple and effective, especially the real life selling hints and techniques.

I highly recommend this course to anybody who wants to learn how to sell without being “salesy”, wants to learn how to communicate professionally and brush up customer service skills. It is also a great refresher tool for travel professionals.

The course is fun, interactive and simple to navigate, it’s learning and focusing on successful business all in one!
Carmen Abraham
Senior Travel Connoisseur, Escapes
United Arab Emirates
I highly recommend the courses offered by Progressive Travel Training. As a Gold Travel Counsellor, I know the importance of soft skills training. It doesn’t matter how knowledgeable you are of a destination, if you don’t have fantastic customer service skills and a passion for exceeding the customer’s needs you will not build a longstanding reputable business like mine. I am very impressed at the content of the courses offered and how they are affordable and accessible for all. More importantly I love the fact that they are written by global travel industry experts who understand how challenging our roles are. What is even better is that they are growing their travel course library and are open to any suggestions you may have for training that will help you to succeed in your travel career. I strongly encourage you to invest a small amount of money in your personal development as doing this will reap you great rewards.
Emma Parry-Thorpe
Gold Travel Counsellor at Travel Counsellors
United Kingdom

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